Services
Sales employees
Customer First
As a customer, you and your wishes and requirements always take centre stage. Your added value is the benchmark for our products, processes and services. You are our first priority – this is the basis of our attitude and our organisation, which combines modular fteu® standards to create your individual solution
Certified standards (ISO IATF, material, testing, etc.)
Printed and framed certificates
Certified processes
We achieve reliable quality through defined standards and consistent quality checks. As an organisation, we are ISO 9001 and IATF 16949 certified. We use existing industry standards as a basis for setting clear specifications (e.g. ISO 9044 for wire mesh) and publish our own standards (e.g. fteu® factory standard) in order to describe and ensure the function for specific applications of individual customers in the best possible way
Engineering
Andreas on the computer; web meeting in the technical room
Engineering
Our engineering combines an understanding of your application and requirements with your permeable metal product. The product design and construction utilises state-of-the-art technology in PM and production so that your product can be manufactured reliably and efficiently in your quantity. With our engineering and technical sales team, we take your product from where you are – from functional requirements for an improvement in your process, machine or system to any existing specifications, drawings or sketches for your permeable metal product.
Mould and plant construction
Picture of complex mould, do we still have Soma?
Mould and plant construction
Our mould and plant engineering department brings state-of-the-art manufacturing technology to your products. This enables us to offer you the most attractive product for any quantity, from one-offs to large automotive series, thanks to efficient processes. From automated production lines to devices for quality assurance of partially manual small series, our product-specific tools and systems are the enabler for the production of Function in Permeable Metal
Efficient series: From one-off to large series
Web conference based on the quality concept; if necessary, one person at one computer
Efficient series: Unique to automotive
We offer you the right solution for your required quantity. The basis is the continuous and traceable fteu® Group quality chain from the raw material to your product. With this foundation, we offer you the right solution for every quantity and phase in the life cycle of your products and requirements. For individual orders with simple delivery or, for example, as ramp-up concepts from testing with prototypes to qualified series production. Our quantity concepts are part of our offer and always include a specific quality chain based on the critical functional features for your product.
VDA 2 qualification
Conversation Production, Engineering, Sales in Production or Quality Inspection
Qualified Quality
Customer-specific quality is not only specified by us, but also ensured through testing. All our products and production processes are qualified and developed using the fteu® maturity system. In this way, we ensure that your products and their production processes can actually do exactly what is required for your processes. Our system is based on the maximum scope of requirements of the automotive industry with qualification in accordance with VDA2 at the highest submission level. Based on this, the maturity level of all products is developed, maintained and checked by audits so that your quality is assured: for example, our own qualified processes, supply chain and resources for individual items in large series or regularly audited standard processes for standard (non-customer-specific) products from our stock range.
Packaging and customs clearance
Shipping documents are packed with the goods
Optimum packaging, worldwide shipping
Our service is complete when you can work seamlessly. The packaging and shipping process must also be suitable for individual products. Our packaging protects your product effectively; depending on your requirements, this can include individual packaging, heavy-duty packaging and security measures such as shock sensors. You receive your product by air, sea, road or rail to the place in the world and at the time you want.
Traceability quality chain fteu® Group quality chain
fteu® quality chain
Our quality chain ensures the quality from raw material for our permeable metals to our final product. Our products deliver what your permeable metal efficiency level provides. Our specifications, standards, test equipment and methods are applied at all fteu sites and by our suppliers. Our suppliers are part of our quality chain, are tried and tested partners and are regularly audited. Our specification and testing begins with the metallic wire or metal fibre and ends with the product specification for Function in Permeable Metal at our customer. The quality chain brings quality to fteu products, performance and for our customers. At the same time, we ensure consistent traceability and compliance with current requirements in relation to product origin, REACH, RoHS or additional customer-specific requirements.
Supply concepts
Availability and demand
Your products reach you in such a way that you can count on them. For urgent requirements, we can offer an express service that enables short-term deliveries within days. Delivery lots, delivery location and delivery planning are based on your requirements. We implement order-related one-off deliveries, call-off agreements with ongoing stock availability or deliveries based on your rolling delivery schedule updates so that you remain available. This is supplemented by safety measures in our inventory management, consignment stock or safety stock, which can effectively bridge the risks of unforeseeable shifts.
Refinement/finishing
Ensuring your requirements for surfaces, technical cleanliness, etc.: polishing, electropolishing, passivation, ultrasonic cleaning or coating
Clean finish
Your product, complete or individual components, arrives in the desired surface quality and cleanliness. Cleaning processes, passivation or coating are carried out according to defined protocols in order to achieve quality in the finish as well. From technical cleanliness (VDA19) to “simple” freedom from grease, all requirements can be met in terms of cleanliness.
Spare parts
Repairs & Spare Parts
We offer you the repair of your permeable metal products. Large products in small quantities in particular are usually sealed if the permeable metal (e.g. wire mesh) in the efficiency layer is damaged. In many cases, the product can continue to be used after a repair with replacement of the efficiency layer, and with efficiency comparable to the new condition. We also offer special spare parts made of permeable metal, which we have available from stock (e.g. for short-term supply of your polymer processing) for common machines
